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Frequently Asked Questions


    • What licence do I need to operate an elevated work platform?

      For any unit with a maximum deck height under 11m, an EWP licence is required – these are issued by trainers registered with the EWPAA (Elevating Work Platform Association of Australia.) For any unit with a maximum deck height over 11m, a Worksafe licence is required specifically with WP (work platform) as a credential.

    • Can Duralift assist me to obtain a licence?

      Yes. We are more than happy to organise this for you at our premises or yours with one of our preferred trainers. We can also supply the units needed for training and licensing.


    • Can I have my own machine/s serviced by Duralift?

      Yes. We are more than happy to organise this for you with one of our preferred service technicians.


    • Does Duralift have information on floor load ratings?

      Yes. Please talk to us about your requirements and we will be happy to assist.

    • Can I operate a unit on a mezzanine floor?

      We would need to assess each situation and give a recommendation.


    • Can I legally work on a machine if it is parked on a public road?

      Yes. You will need to consult the Council to ask if they have any special requirements.

    • Do I need a traffic management plan if I am working on a public road?

      In all cases, Yes. The Council will advise on each particular situation.


    • What are the rules for working near power lines?

      This is covered when you study for a licence. You may need to consult the power company that owns the lines as they can organise them to be covered or deactivated.


    • Can an electric scissor lift operate on uneven ground?

      Generally 5 degrees (8.8%)


    • What angle can I operate a boom lift on before it wont function?

      Generally 5 degrees (8.8%). Any boom lift with stabilising outriggers will be able to operate on a greater angle. Ask us for more details.


    • What are the new rules on weight sensing on boom lifts and scissor lifts?

      All new boom lifts sold in Australia now have weight sensing devices installed to avoid overload.


    • Are there curfews on times that I can operate a machine?

      Yes. Some councils specify times such as 11pm to 7am that a machine is not to be unloaded or used near residential areas. Check with the specific council.


    • Do I have to wear a safety harness in a scissor lift?

      No. It is not legally required. A safety harness must be worn in a boom lift

    • Can I climb out of a boom lift or scissor lift on to a roof or other structure?



    • What is a damage waiver fee and do I have to pay it?

      Damage waiver is a small fee that covers any small repairs that need to be made to the unit upon completion of the job. If you have insurance coverage for hired in equipment, you are exempt from paying a waiver fee.

    • Is there an extra fee for after hours delivery?

      Yes, please ask us to make sure.


    • Can Duralift provide an operator if I don't have a licence?

      Yes. Please talk to us about your requirements and we will be happy to assist.

The information above contains general information and is to be used as a guide only.

Whilst we try to ensure that all the information contained in it is complete and up to date, we make no warranties as to the accuracy of such or any other aspect of the information, and accept no responsibility for any loss or damage you may suffer as a result of your reliance on any part of it.

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