All posts by Ellie Chippindall

Time is Money

How precious is time to you? Begin the project and then complete it with your best foot forward.   Time wasted = Money wasted   Think about your hire process. Are you able to calculate what you are spending for every …

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Harvey Norman Vs The Good Guys

YES! Customer Service Still Beats Price

After a recent experience at two competing retail stores giving me such a vastly different experience to the point of never wanting to return to one store, I feel compelled to share the experience and show how much customer service …

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Masters

Masters By The Numbers

Masters Home Improvement was an Australian home improvement chain operated by retailer Woolworths Limited. This line of chain stores challenged the market leader,  Bunnings Warehouse, head on! This sparked a rivalry that parent company Woolworths Limited could not financially sustain, …

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